Phone
(505) 303-9060. Monday to Friday, 8:00 AM to 6:00 PM Mountain Time.
Company · Contact
Tell us where the hours go
Book a discovery call and we'll spend 45 minutes on your operation: what's breaking, what's working, and whether AI belongs in it at all. You'll hear back within one business day.
Discovery call
Book a discovery call
Tell us a little about your business and what's on your mind. A few sentences is plenty; we'll ask the rest on the call. Please leave traveler personal details and payment information out of the form.
- We reply within one business day from welcome@novadventure.com, usually with two or three options for a call.
- The discovery call is 45 minutes with someone who understands both travel operations and the technology, not a sales script.
- If there's a fit, we follow up with a short written summary and a proposed first step, often a Discovery Sprint, with scope and a quote.
- If there isn't a fit, we'll say so, and where we can, point you somewhere better.
Direct lines
Prefer to reach us directly?
New business & general
welcome@novadventure.com for discovery calls, partnerships, careers and general questions.
Customer support
support@novadventure.com for platform customers. See severity levels and hours.
Office
3209 Mercantile Court, Santa Fe, NM 87507. Visits by appointment.
Visit
Find us in Santa Fe
Nova Adventure LLC · 3209 Mercantile Court, Santa Fe, NM 87507. Our crews are often out on field days, so visits are by appointment. Call or email ahead and we'll make sure the right people are in the room. Get directions.
- Address
- 3209 Mercantile Court
Santa Fe, NM 87507 - Phone
- (505) 303-9060
- Hours
- Monday–Friday, 8:00 AM–6:00 PM Mountain Time
Questions
Before you get in touch
Is the discovery call a sales pitch?
No. It's a working conversation about your operation. Often the most useful thing we can tell you is what not to do yet.
Can we sign an NDA before we share details?
Yes. We're happy to sign a mutual NDA before you share anything sensitive. Send yours, or ask for ours.
We're already a customer. Where do we go?
Email support@novadventure.com or call (505) 303-9060. The support page explains severity levels, hours and response targets.
Do you work with businesses outside New Mexico?
Yes. We're based in Santa Fe and work with tourism businesses elsewhere in the U.S. and abroad. Most calls happen by video.
Related
Keep exploring
- CompanyEngagement modelsHow we engage: Discovery Sprint, Pilot, Platform subscription, Build partnership and Managed AI operations, each scoped and quoted after a discovery call.
- CompanySupportSupport for Nova Adventure platform customers: email support@novadventure.com or call (505) 303-9060. Severity levels, response targets and business hours.
- CompanyFAQStraight answers about Nova Adventure's travel AI platform, traveler data and privacy, AI safety, engagement models and what implementation really takes.
- ServicesAI Strategy & Discovery SprintA three-to-four-week sprint that maps where AI will pay off in your travel operation, audits your data and delivers a 12-month roadmap and a pilot spec.
Not ready to talk yet?
Take the ten-question AI readiness assessment, or estimate the hours your team could get back with the ROI calculator. Both take a few minutes.