Company · Engagement models
We don't publish a price list, because the same module can be a light configuration for one business and a serious integration for another. Every engagement is scoped and quoted after a discovery call, in writing, with the assumptions shown.
Engagement models
Most clients start with a Discovery Sprint or a Pilot and grow from there. You can also enter at any point if the first bet is already clear.
A focused diagnostic of your operation that ends in a decision: what to pilot first, what to leave alone, and what it will take.
Best for Teams that know AI matters but haven't chosen the first bet
Usually one or two modules running on live trips with a defined team, measured every week against the baseline from your sprint.
Best for Proving value on real operations before a longer commitment
The modules you choose (Itinerary Studio, Route Engine, Booking Flow, Signals, Concierge, Agent Gateway) on one shared data layer, licensed annually.
Best for Operations ready to run AI-assisted workflows every day
Custom booking engines, planners, apps and integrations, built on Nova components and delivered in milestones you accept.
Best for Products and workflows no off-the-shelf module covers
We run, watch and tune AI features in production so your team can focus on travelers instead of dashboards.
Best for AI features that are live, or about to be
Scope
Quotes move with a handful of factors. We name each one in writing so you can see exactly where the effort goes.
Each integration (PMS, reservation system, channel manager, CRM, payment provider) adds design, testing and monitoring. Standard REST APIs are quicker than CSV over SFTP; both work.
Clean supplier and content data shortens everything. Three spellings of the same lodge, policies in inboxes and a spreadsheet per season add data engineering time.
One module on one channel is a different job from Concierge on web chat, WhatsApp, SMS and email in three languages.
Proposals, bookings, conversations and agent requests per month, and how sharply they peak in high season.
Approval thresholds, audit requirements, sensitive traveler data and your own security review all shape the work, and we scope each explicitly.
Handing over to your team takes documentation and training. Managed AI operations takes ongoing time from ours.
Quotes
We learn your operation, goals and constraints, and tell you honestly whether we're the right fit.
A short proposal: the engagement model, what's in and out of scope, assumptions, timeline and price.
We walk through it with you, adjust the scope, and show where costs move if an assumption changes.
Sign, schedule the kickoff, and we start on your team's calendar, not ours. High season is a bad time to begin a pilot, and we'll say so.
Side by side
Many clients use both: modules for the common work, custom development for what makes them different. Here's how the two compare.
Questions
Because the same module can take a short configuration or a multi-month integration, depending on your systems and data. A number on this page would be wrong for most readers. We quote in writing after a discovery call, with the assumptions shown.
Yes. It's a 45-minute working conversation, with no obligation on either side.
Yes, and most clients do. Modules share a data layer, so adding another later doesn't mean starting over.
Not always. If you already have a clear, measurable problem and reasonably clean data, we can scope a Pilot directly. The sprint exists for when the first bet isn't obvious.
Integration effort is scoped explicitly and shown as its own line in the quote, so you can see what drives it and decide what to phase.
Often, yes. Many of the businesses we work with are small, family-run teams. If a lighter starting point makes more sense, we'll tell you on the call.
Sprints and Pilots are fixed-length. Platform subscriptions are annual. Build partnerships run by milestone, and Managed AI operations continues on the terms set in your agreement.
Related
Tell us about your operation and what you'd like to change. We'll come back with a scoped proposal in writing, with no price list and no surprises.